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Service philosophy

>  Customer-centric and Market-oriented, think about what the customer thinks, concern about what the customer concerns, solve the customer's problems, attentive service, sincere service, long-term service, share results and experience.

Service hotline

>  7 × 24 service hotline: +86-731-89909918

Logistics resources

>  cooperate with many famous logistics companies such as DHL, FedEx & SF Express to ensure fast delivery, fast response and low cost.

Customer feedback

>  Remote technical support within 1 hour response, door-to-door technical service within 24 hours.

Training policy

>  regularly training for key customers and dealers on product marketing, operation and use.

Team support

>  The company has a R & D team with professors and PhDs as the core team member, long time experience in sales and technical service. provide complete & professional technical support.

Process control

>  Pre sales: strictly control the production process, make good use of the company's testing facilities and radar automation production line. On sale: remote technical support and fast online service. After sales: cherish customer's suggestions.